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‎03-24-2022 03:42 PM

HP Recommended
Product: HP DeskJet 2752 All-in-One Printer

I just want to know why I lost all my accrued rollover pages just because I lowered my plan to a lesser amount.   I already paid for and earned those pages and I think it’s wrong for you to TAKE ALL OF THEM BACK!!!  It’s not right and I won’t recommend Hp to anyone because of this.  

1 REPLY 1

‎04-03-2022 12:18 PM

HP Recommended

@Coco131313

 Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,  

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post. 

I have sent you a private message, reply to the message with your details. 

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link. 

 

Keep me posted. 

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ECHO_LAKE
I am an HP Employee

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