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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Liilyy
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Message 1 of 2
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Scan without wifi on smart phone

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Hp envy photo 7155
Android 9.0 Pie

Hello, since the last update from HPsmart app, i can't use the scan from my android phone 😐 i have no acces to wifi connection wich did'nt seem to bother before the update. I really need to send my paperwork. Is there something i can do?!? 

 

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Liilyy, Welcome to the HP Support Community!

 

I understand you are not able to scan from your phone. Are you able to print?

 

Connect the printer and the phone via wifi-direct.

Refer to this document to know how.

 

Use the HP Smart app to scan.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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