Separate delivery addresses needed for ink for two printers - one in UK and second in France

[RJHFANDCLF]

Happy with my basic Envy 5032 for UK home work, so bought a second for occasional use at house in France as well. Initial Instant Ink carts have been delivered to my UK address, as I don't want two accounts, but I really need the French ink supplies to go direct to the French address.

It looked as though I might be able to change the shipping address via CONTACT INFORMATION > CHANGE CONTACT INFORMATION > ADD SHIPPING ADDRESS, and then entering the French address instead ... but I can't change the country which is greyed-out, so can anyone advise me how to achieve my aim, please? (NB I note the cart recycling address is already in France).

Thanks

[RJHFANDCLF]

Update:    The website has added an auto-link to a suggested similar query by JessikaV - which I have followed through at https://support.hp.com/us-en/product/hp-instant-ink-series/5264756/model/5401249/document/c04957313

From the above address, this link seems perhaps to refer to a different model to my 5032 printers, and certainly there is no  'Change Shipping Information'  link (which is exactly what I need!) within any of the (four only) sub-links under 'My Account' (My Plan; Billing Information; Contact Information, and Account Settings).

I would be grateful for an HP Admin PM for this please.

[sandytechy20]

@RJHFANDCLF

Welcome to the HP support community.

I understand that you want the cartridges to be delivered to two different addresses linked with your instant ink account.

I am glad to assist you.

You might have to take to the instant ink support team for this, I am sending you a private message with steps to reach instant ink support. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[RJHFANDCLF]

Sorry - I'm sure I'm being stupid, but I can't find a mailbox icon anywhere on my screen, or within any drop-down menus or settings etc.

[RJHFANDCLF]

I have now re-set all settings for HP sites and the email message icon has now returned ... but no new P/Ms listed since 04/2021,

[sandytechy20]

@RJHFANDCLF

I have sent you the private message again.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.