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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎08-25-2021 11:25 AM - edited ‎08-25-2021 11:30 AM

HP Recommended
Product: Envy 5032
Operating System: Microsoft Windows 10 (64-bit)

Happy with my basic Envy 5032 for UK home work, so bought a second for occasional use at house in France as well. Initial Instant Ink carts have been delivered to my UK address, as I don't want two accounts, but I really need the French ink supplies to go direct to the French address.

 

It looked as though I might be able to change the shipping address via CONTACT INFORMATION > CHANGE CONTACT INFORMATION > ADD SHIPPING ADDRESS, and then entering the French address instead ... but I can't change the country which is greyed-out, so can anyone advise me how to achieve my aim, please? (NB I note the cart recycling address is already in France).

 

Thanks

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