Server error for Instant Ink

[Donnyprint]

I am trying to enter a claim code for a couple of different printers, but I am being met with a server error which tells me to try later.

It has done this since Wednesday evening.

Are the servers down?

[Kumar0307]

@Donnyprint, Welcome to the HP Support Community! I’m here to help.

To assist you better, are you trying to enroll the printer in Instant Ink?

Let us try these steps:

Restart the wireless router, the printer, and the PC

Make sure the printer is connected to the internet.

Restart web services

Click here to know how to turn off web services. Refer to this document to know how to turn it on.

If the issue persists, perform the steps mentioned in this document - Cannot Connect to Web Services

For assistance, refer to - Enrolling in HP Instant Ink

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[Hippys01]

I've been trying to up date my payment method for near,y 3weeks and keep getting the same error. When speaking with support they said an update was being done but it still gives the same error, I am at the point of buying a new printer with a different company as this is beyond a joke. Obviously don't need the custom.