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10-31-2020 02:00 PM
I got an email saying that I might have bad ink and new ink was being shipped and to replace it right away, but I have doubles that have been shipped and I'm not sure which ink is potentially bad. How to identify the bad ones? What do I do with the 'bad' ones?
11-01-2020 02:36 PM
Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.
Let me know.
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11-09-2020 06:35 AM - edited 11-09-2020 06:57 AM
Is there a support portal or method of contacting anyone other than the community for InstantInk service support when the printer/product you have is no longer under support.
I don't need support for my printer, I need it for my ink service. Everytime I try to contact someone other than here - it only provides me with a virtual agent that cannot help. Am I in the only place that can help for this?