Tri Colour Cartridge Issues / Fault, Brand New Envy Pro 6432

[Eddie66]

Just brought a new Envy 6432 printer installed and set up going well until i put the colour cartridge in, all of a sudden flashing lights, Faulty Cartridge, WHY and HOW.

spent the last couple of hours trying to talk to an actual person to tell them my issue and to order a replacement. Based on what i have read so far i am not the only one who has had this problem!

Can anyone help me as to who i need to contact and how please.

Thanks  

[TEJ1602]

@Eddie66, Welcome to HP Support Community!

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