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‎02-28-2023 11:06 AM

HP Recommended

Unable to finish connecting my printer to the app. Anytime I try to log into the app it says “No Internet Connection. There appears to be a problem with your internet connection. Please check your internet connection and try again.” However, I’m able to print. Makes no sense.

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1 REPLY 1

‎03-04-2023 02:17 AM

HP Recommended

Hi @Sjuzzy,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To be able to answer you effectively, we need some information

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Nal_NR-Moderator
I am an HP Employee

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