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‎10-21-2020 01:17 PM

HP Recommended
Product: Envy 5530 printer

I got an email telling me I had to update the firmware for my Envy 5530 printer by 11/14. However, that printer is in another state and not connected to WiFi. I won’t be there until December. What are my options?

1 REPLY 1

‎10-22-2020 04:04 PM

HP Recommended

@KrisL3722

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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