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‎08-23-2023 02:17 PM

HP Recommended
Operating System: Microsoft Windows 11

Not very happy! 

 

I upgraded my plan last week due to using more pages than I normally use. My plan ran from 23/07/2023 to 22/08/23. I went to downgraded today (23/08/23) which is a new billing cycle and it said I couldn't change it and would be billed £9.99 for this current billing month and I can't afford it. Please help! 

Category:
1 REPLY 1

‎08-25-2023 07:38 AM

HP Recommended

Hi @EmilyM9314 

Welcome to the HP Support Community. 

Thank you for posting your query. I will be glad to help you.

 

To validate your instant ink subscription, we need some information related to instant ink. This information cannot be shared on a public post.

 

I have sent you a private message to get this information. Please reply to this in a private message.

 

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

Treeko

HP Support


I am an HP Employee

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