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‎05-18-2020 04:40 PM

HP Recommended
Product: Officejet 3833
Operating System: Microsoft Windows 10 (64-bit)

While quarantined at home during covid19 I had to use my home printer to print my work documentation, so I upped my plan significantly from the "free" low usage plan (15 pages/month).  We will be returning to work soon and I want to downgrade my plan back the low usage plan but the site is not giving me the option for the low usage plan.  The lowest it offers is the 50 page plan at $2.99/month. Please help.

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2 people had the same question
1 REPLY 1

‎05-22-2020 04:42 AM

HP Recommended

@Shazam777, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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