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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎02-25-2021 05:34 AM

HP Recommended
Product: deskjet plus 4130
Operating System: macOS 10.15 Catalina

I try to claim my free trial of instant ink. The blue wifi light on the printer is on and not flashing, I can print well but the web service is not enabled. I checked some solutions but they didn't work for me. I updated the firmware. I printed the page "hp network configuration page", it said the network status was ready but the internet was not connected. This problem has been bothering me for a week and I don't know how to solve it.😔

5 people had the same question
1 REPLY 1

‎02-25-2021 05:39 AM

HP Recommended

Hey @Nikki011 🙂

 

For questions about Ink Cartridges or Toner subscription plans, we recommend that you access the following site, it contains the main answers for most frequent questions about these plans: https://instantink.hpconnected.com/us/en/l/v2 

 

 

 

We also have a post to help you, check it out: HP INSTANT INK, HP+ PLANS: INK AND TONER.  

 

  

 

If you still have questions, you can chat with our Virtual Agent. 

 

  

 

We hope these options be of help, thanks for visiting the HP Support Community.

 

Regards,

 

MarcusC

I work on behalf of HP.
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