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Common problems for HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP+ PLANS: INK AND TONER..
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Won't allow connection to wifi as no ink cartridges installed so cannot join instant ink.

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HP Envy 5530

I have been given a HP Envy 5530 printer but there are no ink cartridges currently in it. I need to join the instant ink scheme to purchase ink cartridges and the enrolment process tells me to connect the printer to the wifi. I know how to do this but the printer will not allow me to progress past a screen telling me there are no ink cartridges installed. I'm going round in circles and on the verge of purchasing a new Epson instead.

 

How can I get past the stupid message to actually connect to the wifi and order ink cartridges? Or alternatively how can I sign  up to the instant ink scheme without connecting the printer to wifi? Seems a stupid process if you can't actually order ink unless you already have it!

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Hi,

You cannot enroll in HP Instant Ink without ink cartridges, the printer must be ready to connect to your wireless network or print the claim code:

https://support.hp.com/us-en/document/c03767639

 

You must have at least a single cartridge installed in the printer, a such can be obtained from any nearby store, then enroll in HP Instant Ink and the cycle will begin whenever you will install the HP Instant Ink Cartridges.

 

Shlomi



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