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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
uhsaette
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Message 1 of 2
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Wont link to instant ink

HP Recommended
Deskjet Plus 4130
Microsoft Windows 10 (64-bit)

I purchased this printer and have set it up but it wont allow me to register for instant ink account says that my claim code can only be used on app to which i have tried but no success.

I have contacted agents who have advised me to buy normal genuine cartridges, print of several sheets of paper despite having barely any ink, set up under new account I even spoke with an advisor for nearly 3 hours but to no avail.

I brought the printer specifically for the instant ink as previous printer was great until it went wrong.

I am now frustrated as I asked to return the printer but no luck and still no luck on getting cartridges.

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@uhsaette, Welcome to the HP Support Community!

 

I understand you are not able to enroll the printer in Instant Ink. Make sure you have followed the steps mentioned in this document - Enrolling in HP Instant Ink

 

The claim code is valid only for 24hrs.

 

If you are facing issues with the claim code, refer to - Having Trouble Claiming Your Printer?

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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