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Solved!

Wrong instant ink

HP Recommended
HP8024

I've now got three new unused black cartridges for my HP Officejet Pro 8024 but I really, really, desperately need yellow. I print a lot of vintage style papers which use more yellow than any other colour.

How can I contact HP? I've spent an hour going round in circles trying to find an email address to try and contact somebody.

I just had yet another black cartridge delivered today when I already have two waiting to be used!

Instant ink works OK for my second printer, but it seems that they can't get it right for my 8024.

 

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HP Support Agent
HP Support Agent
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HP Recommended

@jsd525, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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Problem sorted very quickly, thanks!

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