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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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‎02-10-2021 01:11 AM

HP Recommended
Product: HP ENVY 6230 All-In-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Hello, I have logged a couple of questions yesterday and left the page opened last night. This morning, I discovered the message "Your session on support.hp.com has timed out." - fair enough. But when I click on the button below that sentence, or in the corner, I instantly go back to the very same page and appear to remain logged out. I can log in separately from "https://support.hp.com/" but if I click on "My Dashboard", I get the page "Your session on support.hp.com has timed out."

Would someone know what I am doing wrong ? Thanks in advance 🙂

 

PS: I realise that this is not about HP Instant Ink but I did not find a board about issues with the HP Support website itself

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3 people had the same question
1 REPLY 1

‎02-10-2021 08:46 AM

HP Recommended

I have rebooted multiple times and this seems now to have solved the problem.

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