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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
angryermikec
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Solved!

cancelling instant ink contract

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HP officejet pro 8720
Microsoft Windows 10 (64-bit)
cancelled instant ink- have out in freshly purchased HP original inks - the printer keeps asking to connect to HP Instant ink--HELP please
3 REPLIES 3
asmita6658
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Hi @angryermikec

 

Welcome to the HP Support Community. 

 

Try these steps to re-enable the web-services -

 

Step 1 Remove the Web-Services -

1. From the top of the screen, touch or swipe down the tab to open the Dashboard, touch ( HP ePrint ), and then touch (Web Services Settings).
2. Touch Remove Web Services.

 

Reboot the devices.

 

Step 2 Enable the Web-Services -

1. From the top of the screen, touch or swipe down the tab to open the Dashboard, and then touch ( Setup ).
2. Touch Web Services Setup .

3. Touch Accept to accept the Web Services terms of use and enable Web Services.
4. On the screen that appears, touch OK to allow the printer to automatically check for product updates.

5. If the Printer Update Options screen is displayed, select one of the options.
6. When the printer is connected to the server, the printer prints an information page. Follow the instructions on the information page to finish the setup.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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angryermikec
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Thanks for your reply. more he;lpfull than the 'lady' I talked too. Thanks again

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asmita6658
HP Support Agent
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@angryermikec

 

You are welcome 🙂

 

If you need further assistance feel free to reach out to us.

 

Have a great day! 

Asmita
I am an HP Employee

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