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‎11-02-2020 08:09 PM

HP Recommended
Product: Deskjet 2655

I just replaced my black ink cartridge 65/304. The expiration date says 2021/06/26. I've been sent a defective cartridge and have been through all the steps that the Virtual Agent offers from my Instant Ink account page, none of it has worked and I have been advised by the Virtual Agent to get a replacement cartridge. Please tell me how to get a replacement. Thank you. 

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1 REPLY 1

‎11-05-2020 03:02 AM

HP Recommended

@JAmud, Welcome to the HP Support Community!

 

As the issue is related to Instant ink cartridges, I need more information to help you out.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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