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‎01-04-2020 04:25 AM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

Hello! I have a problem so i kinda deleted my sound video and game controller but i didn't want to. Now i just don't have sound, i don't hear a thing on my laptop. please help me!

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1 REPLY 1

‎01-07-2020 04:28 PM

HP Recommended

@Lomoso
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?
  • Have you tried any troubleshooting steps?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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