01-04-2020 04:25 AM
Hello! I have a problem so i kinda deleted my sound video and game controller but i didn't want to. Now i just don't have sound, i don't hear a thing on my laptop. please help me!
01-07-2020 04:28 PM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
- Did this happen after a recent window or software update?
- Have you made any hardware/software changes?
- Have you tried any troubleshooting steps?
Keep me posted for further assistance.
I am an HP Employee