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- Re: fraudulent charges on credit card HP Product

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05-11-2024 11:36 AM
I have a fraudulent charge o my credit card that my bank alerted to me. After searching the internet, it says that it is most likely fraudulent as well as my bank confirming it. I also had other charges that the bank caught before the posted to my account. 4 attempts for $49.95 for a website called blamono.fans. but when I searched on the phone number listed on my account for HP Product it says that it most likely came from a company that got hacked where I may have donated a charitable cash donation using my card. It was for St. Jude's dream house giveaway. The charges were for HP Product services and support for $149.95. The charges went thru as my bank did not catch that one. I filed a claim, and they are returning my money. How would I stop any charges coming thru that state HP Product? I have had to cancel my debit card will get a new one in about 10 days. Additionally, I have autopay on my accounts and now will have to update all of them. Any suggestions?????
05-13-2024 03:37 PM
Hi @Tauna1,
Welcome to the HP Support Community
I understand you are facing an issue with charges on your credit card. Not to worry I will help you to get a resolution to resolve the issue.
This needs one-on-one interaction hence I'm sending a private message to assist you with the next action.
Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.
I hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
Gaya1238
HP Support
A_Gayathri
HP Support Community Administrator.