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‎04-21-2022 02:42 PM - last edited on ‎04-23-2022 02:54 PM by Retired

HP Recommended
Product: HP ENVY Photo 6230 All-in-One Printer

How can I get a replacement instant ink cartridge as the black has not worked since I got it no matter how many times I clean it reset it etc.

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1 REPLY 1

‎04-24-2022 10:26 AM

HP Recommended

Hi @Cfr5,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you are receiving cartridge error

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

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