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‎04-08-2022 11:25 PM - last edited on ‎04-09-2022 07:55 AM by Retired

HP Recommended
Product: HP ENVY Pro 6455 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I have not recieved ink since July 2021 and I am very low on ink. I pay 25.00 a month and never had an issue prior to swtiching  printers, the last ink I replaced was from walmart  and hp instant ink does not recognize the ink, and it is not aware that I am low. 

1 person had the same question
1 REPLY 1

‎04-10-2022 08:31 AM

HP Recommended

Hi @wvnannie2018,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you have not received a replacement ink in a while 

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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