• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Locked

‎03-01-2021 07:29 PM

HP Recommended
Product: iPhone
Operating System: iOS

After linking printer, I try to login, but cannot get passed entering in the email address. nothing happens when i hit the "Next" button. it appears there is a lock next to the login3.id.hp.com (at the top of the page).  i try hitting the NEXT button several time until a screen appears and indicates An error has occurred ...  BADREQUEST....  X-request-id: 881d688-7780-11eb-b39d-2b9123c634aa.c2e6de40-7aed-11eb-b39d-2b9123c634aa.

 

I am able to login my account on my iPhone via the internet but that does me no good if i want to print anything from the phone.

 

I was successful in adding the app to my Desktop computer and logging in there.

Tags (2)
Category:
23 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-01-2021 07:49 PM

HP Recommended

As it turns out, I had to take all my privacy settings for browsing OFF, then it works...

View solution in original post

Tags (2)
Was this reply helpful? Yes No
1 REPLY 1

‎03-01-2021 07:49 PM

HP Recommended

As it turns out, I had to take all my privacy settings for browsing OFF, then it works...

Tags (2)
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community or Agent Ask the Virtual Agent
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.