missing ink

[jchartrand]

said they shipped out ink on  April 15. Did a tracking and it said expected delivery date is April 28. Almost 2 weeks. Wont last that long. Has instant ink always been this bad about shipping?

[Nirvana_95]

Hi @jchartrand 

Welcome to the HP Support Community and thank you for bringing this to our notice. We are really sorry about the delay. We would like to help you with it.

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

Let me know. 

Have a great day! 

[Nirvana_95]

Hello @jchartrand

We haven’t heard from you in a while, this post is with reference to the thread you had created with your  

friendly neighborhood (HP Support Community). 

Please share the details requested via private message so that we can assist you with your concern.

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

Have a great day ahead! 

[Nirvana_95]

Hi @jchartrand 

I hope you are doing good.

We reached out but never heard back. Do you still need assistance? Let me know if there is anything else you need assistance with.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

Have a great day! 

Thanks!