only half page printed

[ortho_2015]

when I try to print a page with my All in One HP deskjet printer, only half page is printed at the first attempt, the full page is printed only after a second attempt

[Pallipurath]

Hi @ortho_2015 

Welcome to the HP Support Community.

Thank you for posting your query.

I understand that you are unable to print the full page, However its only printing half and the full page printed on the second attempt. I would request you to please follow the steps:

Check Printer Setup

• Make sure the printer is plugged into a stable power outlet.
• Verify that the USB or Ethernet cable is firmly connected to both the printer and your computer.
• If using Wi‑Fi, ensure the printer is connected to the correct network.

Check Paper Settings

• Open the paper tray and confirm the paper is loaded correctly.
• Adjust the paper guides so they fit snugly against the stack.
• On your computer, go to Print Settings and confirm the paper size (A4, Letter, etc.) matches the paper in the tray.

Check Print Quality Settings

• When printing, click Printer Properties or Preferences.
• Under Quality Settings, ensure it is set to Normal or Best (not Draft).
• Apply changes and retry printing.

Clear Print Queue

• On Windows, open Control Panel > Devices and Printers.
• Right‑click your HP DeskJet → See what’s printing.
• Cancel all pending jobs.
• Try printing again.

Perform a Printer Reset

• Turn off the printer.
• Unplug the power cord from the back.
• Wait 30 seconds.
• Plug the cord back in and power on the printer.
• Retry printing.

Update Printer Drivers

• Go to the HP Support website. https://support.hp.com/au-en/products 
• Search for your printer model (e.g., HP DeskJet [model number]).
• Download and install the latest driver/software package.
• Restart your computer after installation.
• Print a test page to confirm.

Hope this helps, Please revert if the issue persists.

Take care and have an amazing day!