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HP ENVY 6055 All-In-One Printer

My printer flashes E 4 error.  I have installed a new color printer cartridge from Instant Ink subscription.  Printer information page says 'the indicated cartridges are not HP Instant Ink cartridges".  Except not true - they are Instank Ink cartridges

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@flonan2

 

Welcome to the HP support community.

 

I understand that you are getting E4 error, I am glad to assist you.

Follow the steps mentioned in this HP document to fix the issue:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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