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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Re: printer shut down by HP
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07-07-2023 02:55 PM - last edited on 07-10-2023 10:29 AM by PalenoRafael
message: a problem has occurred and you will be unable to print until the issue is resolved. check your hp account for more information. I cannot find an explanation in my account. might be related to instant ink
07-12-2023 01:25 AM
Hi @veazey-tom20,
Welcome to the HP Support Community.
I'd like to help!
Was there any issue with the payment or due on your account?
Since the instant ink account details are confidential, please send me the required information via private message.
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I hope this helps resolve this issue completely,
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