trying to add on paper to my ink plan

[Mommyott]

I am trying to add on paper to my insta ink (i have had this in the past) but there is nothing on my home page to let me add it. According your HP page I am eligible (again i have had in the past). I look the topic up online and i continue to be rerouted to my home page where there is no place to add it on. How do I sign up for paper add on?

[Irfan_06]

Hi @Mommyott,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are looking for help with adding paper to your instant ink account.

Kindly refer to this link to add paper to your account and let me know if that resolves the issue.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[Mommyott]

That is my problem though, I have followed links and looked in my account and there is NO link to add paper. I have had it before so I know I can add it but I can not add it from my account page. 

[Irfan_06]

Hi @Mommyott,

I am sorry to hear that the above steps did not help much but i do appreciate your efforts in performing the troubleshooting steps.

The support here is limited and this issue might require one-on-one interaction to fix it.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support