• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
Microsoft Windows 10 (64-bit)

I have just enrolled in this plan and got my first set of cartridges. Recently, I replaced 3 of the 4 cartridges with my own purchased HP ink and they will last for a while. Now, my printer indicates that I soon need to replace magenta. My question is: will I be charged under the subscription when I only use one out of the four instant ink cartridges?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Yes, if there are *any* Instant Ink cartridges the pages printed will count toward your Instant Ink usage.  It may be better for you to remove all retail cartridges once the Magenta runs out and save them for later.  If you ever cancel the Instant Ink subscription you will need to replace the Instant Ink cartridges with retail cartridges.

 

See here for information on how to store opened cartridges.

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


View solution in original post

1 REPLY 1
HP Recommended

Yes, if there are *any* Instant Ink cartridges the pages printed will count toward your Instant Ink usage.  It may be better for you to remove all retail cartridges once the Magenta runs out and save them for later.  If you ever cancel the Instant Ink subscription you will need to replace the Instant Ink cartridges with retail cartridges.

 

See here for information on how to store opened cartridges.

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.