Mihais Honor Student
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Replace Linux MInt with Windows

hp omen 15-dc0019nq
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Hi

I recently bought a hp omen 15-dc0019nq laptop was FreeDos, then I installed Linux mint. now I want to replace it with windows  I do not have dvd / cd writter so I made a bootable usb and when booting it shows me the same error

reboot and select proper boot device or insert boot media in selected boot device and press a keyScreenshot from 2018-12-09 14-59-22.png

i use Usb image writer in linux

if i make usb bootable with linux then it works
if I make it with windows I get error

this is my bios/sys conf/boot options

20181208_151923.jpg

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Provost Provost
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Message 2 of 8
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Replace Linux MInt with Windows

Hi:

 

See if this works...

 

Have the installation media in a USB port.

 

Turn on the PC, and tap the ESC key at the beginning of the HP welcome screen to get the menu of options.

 

Select the F9, boot options menu, and from that select the legacy USB Diskette on Key/USB hard disk device, and press the Enter key.

 

Did you make the W10 installation media using the Media Creation tool at the link below?

 

https://www.microsoft.com/en-us/software-download/windows10

 

 

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Mihais Honor Student
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that's exactly what i did, when i boot usb

i  use Media Creation tool,but the same result

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Provost Provost
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Replace Linux MInt with Windows

That is very odd.

 

Did you test your bootable W10 installation media in another PC to see if it works?

 

You can always cancel out of the process once it gets to the 'install now' window.

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Mihais Honor Student
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Replace Linux MInt with Windows

yes it works in another pc

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Provost Provost
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Replace Linux MInt with Windows

I have no idea why it isn't working then.

 

I assume you also booted from the UEFI USB flash drive as well...

 

It definitely should have booted in legacy mode.

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Replace Linux MInt with Windows

20181209_171131.jpg

 

I choose this on20181209_173444.jpg

 

My partitions 

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Provost Provost
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Replace Linux MInt with Windows

So, it doesn't even show the USB flash drive as an option to boot from.

 

Unfortunately, I don't have any other suggestions for you to try.

 

Since your notebook is brand new, and presumably under warranty, I recommend you contact HP technical support and submit a support case under the warranty.

 

https://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

There has to be a way to get W10 to install from the flash drive.

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