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Message 1 of 2
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Alignment and scan not working on my printer

HP Recommended
HPENVY5530

Just changed the ink cartridge. Went through alignment process which said OK but black type not appearing properly. When i scan the alignment page the printer does not detect the alignment page and sets to default. When I print now the type is spaced out. 

 

On a separate issue the scanner would not work the other day either. 

 

I have used HP Scan Doctor for both problems but to no avail. Please help! 

 

 

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Message 2 of 2
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HP Recommended

@PJC1001

 

Welcome to the HP Support Community.

 

Are the copies coming out well?

 

Try the steps from here: https://support.hp.com/us-en/product/hp-envy-5530-e-all-in-one-printer-series/5304881/model/5304882/...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 


I am an HP Employee

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