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40Ford
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Automatic feeder of multiple sheets does not work

Office jet 4063 printer
Microsoft Windows 10 (32-bit)

Can't get multiple sheets to feed

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HP Support Agent
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Automatic feeder of multiple sheets does not work

@40Ford

 

Are you getting any error messages or are the papers just not going through the ADF?

 

I was unable to pull up any record for the Office Jet 4063.

 

To assist you better, Please provide me with the complete printer model or the product number

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.

 

Thank you

KrazyToad
I Am An HP Employee

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40Ford
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Message 3 of 4
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Automatic feeder of multiple sheets does not work

The model is 4630

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HP Support Agent
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Message 4 of 4
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Automatic feeder of multiple sheets does not work

@40Ford

 

Please ensure that the printer has the latest Firmware. You can refer to this Link: https://support.hp.com/in-en/document/c02919168

 

Also follow the instructions in this Link: https://support.hp.com/us-en/product/hp-officejet-4630-e-all-in-one-printer-series/5305049/model/530... to clean the Paper Pick rollers

 

Keep me posted how it goes

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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