Automatic feeder of multiple sheets does not work

[40Ford]

Can't get multiple sheets to feed

[KrazyToad]

@40Ford

Are you getting any error messages or are the papers just not going through the ADF?

I was unable to pull up any record for the Office Jet 4063.

To assist you better, Please provide me with the complete printer model or the product number

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.

Thank you

[40Ford]

The model is 4630

[KrazyToad]

@40Ford

Please ensure that the printer has the latest Firmware. You can refer to this Link: https://support.hp.com/in-en/document/c02919168

Also follow the instructions in this Link: https://support.hp.com/us-en/product/hp-officejet-4630-e-all-in-one-printer-series/5305049/model/530... to clean the Paper Pick rollers

Keep me posted how it goes

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.