Brand new HP ink, colors still stink Officejet 6600

[eaclark]

Using HP cartridges. My 5 yr old HP Officejet 6600 e-All-in-One series color printing is bad. Cyan prints brown. All cartridges HP, and fairly new Tried copying a post card and still the same. Advice?

[eaclark]

Lower is original, upper is a printout (copy)

[Raj1788]

@eaclark

Welcome to the HP Community

I suggest you do a Hard Reset on the printer

(1) Turn the printer on, if it is not already on.

(2) Wait until the printer is idle and silent before you continue.

(3) With the printer turned on, disconnect the power cord from the rear of the printer.

(4) Unplug the power cord from the wall outlet.

(5) Wait at least 60 seconds.

(6) Plug the power cord back into the wall outlet.

NOTE: HP recommends connecting the printer power cord directly to the wall outlet.

(7) Reconnect the power cord to the rear of the printer.

(8) Turn on the printer, if it does not automatically turn on.

The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.

Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

Clean the printhead

The printhead could be clogged, and you might need to clean the printhead several times to restore print quality. Use an automated tool from the printer control panel to clean the printhead.

   CAUTION: 

Never turn off the printer when ink cartridges are not installed. To avoid issues that require cleaning the printhead or that can damage the ink system, always replace ink cartridges as soon as possible, and always turn off the printer using the Power button.

1. Load plain white paper into the tray.

2. On the printer control panel, touch the right arrow  to display more options.

3. Touch Setup, and then touch Tools. The Tools Menu displays.

4. Touch Clean Printhead.

5. Wait while the printer completes the printhead cleaning process, and then touch OK.

   NOTE: 

   You might have to clean the printhead several times to correct the issue.

Try to print.

Refer to this document: https://support.hp.com/in-en/product/hp-officejet-6600-e-all-in-one-printer-series-h711/4322968/docu... for Color or Black Ink is Not Printing.

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

[eaclark]

I did the hard reset etc.  and cleaned the printer heads to all three levels TWICE. Attached is what I ended up with. I have included "Diagnostic Pages" from before and at the end of all my work, to show there was some improvement. 

I am not happy with the outcome. The printer is aged, and I have used half of the new color cartriges in this diagnosis. I will buy another printer soon, and it won't be HP! I have spent a lot of money on HP cartridges over the years, and I expect a better lifetime than 5 years, especially since the printer works fine with new OS and etc.

I appreciate you help.Current best print appearance, with original

[Raj1788]

@eaclark

If you have tried all the steps in the previous post and if the issue still persists, I would personally suggest you contact our HP Support for one on one interaction. 

Click here: https://support.hp.com/us-en/contact-hp?openCLC=true

Make sure you select the Country and Region.

Keep me posted on further assistance. Hope that helps! 

Have a great day ahead!