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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: Color print not working & alignment page won't scan

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05-07-2020 11:52 AM
I have an HP officejet 3830 and I cannot get it to print in color. Online research says I should have a "clean cartridge" option on my printer but I do not. Also, when I align the printer and try to scan the alignment page it says that it cannot find the page. Help!!
05-14-2020 10:00 AM
Welcome to the HP Support Community.
Are you able to copy in color?
Try the steps from here: https://support.hp.com/in-en/document/c04855186 and https://support.hp.com/us-en/product/hp-officejet-3830-all-in-one-printer-series/7172321/document/c0...
Let me know if this helps.
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Have a great day!
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