• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

Has the driver been fixed to put the radio button back in?  I had to dig out my original CD to reinstall old driver.  At some point the driver got updated and color / Black & White option went away.  After reinstalling with old CD the option is back.  Hate to leave drivers out of date but can't have the darn thing revert totally to greyscale.  

HP Recommended

This is an absolute joke..

Works in colour first time I print but then goes to B&W every other time I print.

 

Sort it out HP

HP Recommended

I have tried all these ideas and nothing works for me and I am seeing all the same issues Is there going to be any answer to this I am completely stuck. I've always used HP printers but I might have to go and buy a new printer as I'm desperate to print my Christmas card labels.

Help! HP we need your help!

HP Recommended

I have had the same issue since I installed the latest driver. Don't know if this is the problem.

I think somebody suggested going back to an older version.

HP Recommended

Thanks Jansearle

Would anyone be able to post a link to the previous version of the drivers. I wanted to try this but none of the links above worked for me. I couldn't find a suitable download 🙁

HP Recommended

I am having the same issue and am VERY frustrated with HP.  I have had HP printers in the past that have lasted a long time but this issue is making me feel like going to a different brand.  Come on HP!  Fix this problem!

 

HP Recommended

Me4250 Try doing the actions described at the bottom of this thread. It seems to have worked for me. 

https://h30434.www3.hp.com/t5/Printer-Software-and-Drivers/Printer-only-prints-in-black-and-white/td...

HP Recommended

I have finally found a solution for this problem. By searching for "4520 Color" I found the correct thread. To fix the driver for the 4520 to give a color / black and white, option you have to install the driver for a HP envy 7640 and then rename it to 4520. What an outfit HP is turning into! The solution is at: https://h30434.www3.hp.com/t5/Printer-Software-and-Drivers/Envy-4520-All-In-One-does-not-print-in-co...

HP Recommended

Thank you for this solution!
I was going crazy with this issue.
Only God knows how much I HATE HP. Ever since I bought this printer all I had were problems.
Next stop: Canon.

HP Recommended

This is great tip!

thank you fro that. 

Shame on You HP. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.