11-05-2019 08:49 AM
I setup eprint and it works fine on word doc and pdfs. When I try with an excel document it only prints the active page. How do I get it to print all sheets in the workbook?
11-07-2019 10:12 AM
I have gone through your Post and I would like to help
Please ensure your Ms Office is up to date. You can refer to this Link: https://support.office.com/en-us/article/install-office-updates-2ab296f3-7f03-43a2-8e50-46de917611c5
If the issue persists uninstall and reinstall the Printer driver from root level and download the full feature software and Firmware
1.) In Windows, search for and open Programs and features
2.) Select your HP Printer
3.) Select Uninstall
4.) In Windows, search for and open Devices and printers
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’
6.) Open up the run command with the “Windows key + R” key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)
8.) Click on the “Drivers” tab
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom
10.) Select Ok
11.) Select Apply and Ok on the Print Server Properties windows
12.) Close Devices and Printers
13.) Restart the computer and download the Full Feature Software and the Firmware from Here and follow the onscreen Instructions
Keep me posted how it goes 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
I Am An HP Employee
12-21-2019 11:51 AM
Has there been an update on this issue? Has HP tested and verified that eprint does in fact print entire excel workbooks when they are attachments in emails?
I am having the same issue. I'd like to print 5 worksheets within an excel document, but only the first sheet prints out.