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HP Recommended
HP OfficeJet 4650
Microsoft Windows Vista

Error message on HP OfficeJet 4650: OX83COOO2B NOS_LOADER_APP. Can't turn printer off or go online. Help!

1 REPLY 1
HP Recommended

Hi! @Shellye1, Thanks for stopping by the HP Support Forums!

 

I understand when you are printing from your printer you are getting error 0X83C0000A2B.

 

Don't worry I'd like to help you out.

 

Did you make any changes to your printer?

 

Try few steps recommended below.

 

In some cases, removing the ink cartridges and resetting the printer can clear the error message.
Turn on the printer.
Wait until the printer is idle and silent before you continue.
Disconnect the USB cable from the rear of the printer. If your printer has a network or wireless connection, leave it connected.
Remove the ink cartridges from the printer.
With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.
Wait at least 60 seconds.
Plug the power cord back into the wall outlet.
   NOTE:
HP recommends connecting the printer power cord directly to a wall outlet.
Reconnect the power cord to the rear of the printer.
Turn on the printer, if it does not automatically turn on.
The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
Reinsert the ink cartridges, and then close the ink cartridge access door.
If you receive a prompt to print a calibration page, do so.
If you disconnected the USB cable, reconnect it to the rear of the printer.
Try to print. 

 

Also, try checking with a different cartridge on your printer.

 

Refer this article to know more information about 0xc errors on your printer.

 

If the issue still persists after trying out the steps it is a hardware issue with your printer.

 

Please contact HP support for service options.

 

Link to contact HP.

 

 

 

If the solution provided worked for you, please mark accepted solution for this post.

 

Let me know if this helps!

Have a pleasant day ahead! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

                                                                                                                  

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

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