HP DeskJet D4260 printing Black as Navy Blue

[DFF_1_HP]

RE: Black Text prints as Navy Blue; DeskJet D4260 

Hi there, 

I'm having a similar issue to this Person, here: http://h30434.www3.hp.com/t5/HP-Connected-Mobile-Printing-and-Cloud-Printing/deskjet-D4260-incorrect...  

------------------

My Operating System is Windows 7, and if I complete a 'Test Print', or 'clean' the Cartridges (same Output Result), these are the only times in which Black will print successfully...  

In all other instances, Black Text prints as Navy Blue; -- whether it's a Microsoft Word Document, or a PDF.   

I'd recently run out of Ink and had installed some 'Printronic' Remanufactured Cartridges; I'm not sure whether or not this has caused the problem...   
My Printer rejected the Black Remanufactured 74 Cartridge (the Lights would Blink), and so I replaced it with an 'Official HP 74' Cartridge; which my Printer accepts... However, Black Ink still won't print out...  

The other Cartridge I'm using is a Remanufactured 'Colour 75' Cartridge (not an Official HP 75 One).  

Any suggestions as to how to resolve this issue would be appreciated.  

Next up I've been considering replacing the 75 Cartridge with an Official HP One; and after that I'm considering re-installing the Printer Drivers.  

If I remove the Colour Cartridge, nothing prints in place of Black Text at all. 
A Blank Page will result.    

Please help.  

[DFF_1_HP]

— For anyone else who might experience the same issue; I've resolved my own problem. 

What worked was to simply remove and then re-install the Software. 

Now Black prints as Black. 

I'm currently using a Genuine 'HP Black 74' Cartridge; and a 'Printronic Remanufactured 75' Colour Cartridge. 

[DFF_1_HP]

...Actually, I spoke too soon... 

Now only certain Fonts are printing out as Black where Black is expected. 

[DFF_1_HP]

* Black Text now prints as Black; Grey Text prints as Blue.... 

[Gemini02 · Accepted solution]

Hello @DFF_1_HP,

Thanks for showing your interest in the HP Forums! I see that you are having issues printing black. I would like to help you.

I have provided this document for not being able to print the black properly. No guarantees that it will work with non-HP cartridges: HP Deskjet D4260, D4263, and D4268 Printers - Missing Colors in Printout.

Let me know if those steps worked for you. You can select the "Accept as Solution" and the "Thumbs Up" buttons, that’ll help 

us and others see that we’ve got the answers! Good Luck!

[DFF_1_HP]

Hi Gemini02,  

Thanks very much for the attached Document.  
These Instructions have proven quite helpful in pin-pointing the problem.  

I now have a broader insight as to how to interpret the 'Test Print', and I notice that no Yellow ever prints out on the Test Page.  
Therefore, I suspect that the 'Remanufacted' Cartridges are / were probably the main obstacle.  

Luckily I've just ordered an 'Official HP 75 Colour Cartridge' online @ 'Best Buy'; and I hope that this will fully resolve this issue.  

Thank you! : )

[DFF_1_HP]

* If the New HP Colour Cartridge works (I should know by next Week), I'll let you know.... 

[DFF_1_HP]

Yes; the Official HP Inks work very well, thank you! : ) 

I've swapped my Colour Cartridge.