cancel
Showing results for 
Search instead for 
Did you mean: 
awerner11119
New member
1 0 0 0
Message 1 of 2
66
Flag Post
HP Recommended

HP DeskJet F4240 Error

Microsoft Windows 10 (64-bit)

My HP Deskjet F4240 keeps displaying an error message with an "E" in the screen next to the Copy buttons and with the power button flashing. I've tried running several troubleshooters, updating the driver, and nothing works. At first the issue seemed to be the ink, but I have replaced the ink cartridge and now the HP Support App says that "The cover is open." However, no cover is open and I've tried opening and closing it many times as well as cleaning the area in case the was preventing the sensor from having an accurate reading. Any help would be much appreciated!

1 REPLY 1
HP Support Agent
HP Support Agent
6,270 6,257 457 499
Message 2 of 2
24
Flag Post
HP Recommended

HP DeskJet F4240 Error

@awerner11119, Welcome to HP Support Community!

 

If you have already performed the steps from the document Blinking Lights on the HP Deskjet F4200 All-in-One Printer Series and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation