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‎01-16-2019 12:34 PM

HP Recommended
Product: Deskjet 2630

Today I bought this printer. I enabled https in EWS. After that I lost connection with EWS.
When i try connect various web brousers return message ssl "encryption overlam". There isn't disable https option via USB because i changed admin password.
How doing factory reset of this printer?? (cancel+wifi button or power button+2xCopy+2xWifi don't lost ews setting)

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1 person had the same question
1 REPLY 1

‎01-17-2019 05:41 PM

HP Recommended

@Alex_Sarov

Thank you for being a part of HP Forums,

It’ll be an honor to guide you through the steps needed to identify your concern and/or address your query. 

 

There are a few details from your end that can really help me solve this issue for you.  Please provide me the following information:

 

What is the status of the wireless light on the printer, steady or blinking?
What device are you using the printer with, computer or a phone? 

Did you try to restore network settings to default settings by pressing and holding the Wireless button and the Cancel button from the printer control panel together for three seconds?

 

 

(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc.)

 

Eagerly waiting for your response!

Roopa-S
I am an HP Employee

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