I have an HP Deskjet Ink Advantage 2515 series printer bought a relative from the Middle East. Unfortunately, I've run out of ink and I don't know where to buy the cartridges. Is there a way by which I can substitute the required cartridge to a cartridge available in our country? I've heard it's possible to use HP 678 instead but I'm afraid it's not gonna work. Appreciate your help. Thanks!
Hi! I have just finished communicating with the hp support through FB messenger. We performed a regional reset and I was notified that the device reset succeeded. However, when I installed the new cartridges (678), I still got the 'ink incompatible' message. I then tried to install my old cartridge (650) and it was still recognizable that's why I'm wondering if the region reset was really successful. I can no longer use the 650 since the cartridges are empty and I think the nozzles have already been dried up. Any ideas on how to troubleshoot?
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