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GS79
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How to cancell print queue?

hp deskjet 2620
Microsoft Windows 10 (64-bit)

HP 2620 inkjet printer continues to print work I did a week ago each time I switch on but I cannot print current work because of this. How do I clear queue as stopping current x sign does not work?

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_Cagin_
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HP Recommended

How to cancell print queue?

Hello GS79,

 

Please find steps that i shared below;

 

> Write "Run" in Windows search box. 

> Write "services.msc" and find "Print Spooler" service then stop it.

 

Untitled.png

> Disconnect all connection between printer and computer.

> Try delete to all pending files from spooler of printer.

> Start print spooler service again.

 

You can also try this method:

 

> Write "CMD" in Windows search box

> Right click on it and select "Run as administrator"

> Write codes which i shared below step by step in CMD

  • * net stop spooler
  • * del %systemroot%\system32\spool\printers\*.shd
  • * del %systemroot%\system32\spool\printers\*.spl
  • * net start spooler

Thanks,

 

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