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- HP Community
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- Printing Errors or Lights & Stuck Print Jobs
- How to reset admin password for HP DeskJet 4729

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03-08-2016 11:23 PM
Hello all,
I forgot my admin password for embedded webserver and don't see any instructions how to do reset to factory defaults or reset admin password. I need to reconfigure my printer's internet connection and just couldn't do this.
I see this option in the Web interface but it asks me admin's password too.
Please help.
03-10-2016 07:38 AM
Hello @Lartem,
Welcome to the HP Support Forums! 🙂 I see you have forgotten the admin password for the Embedded Web Server. You are not able to access your HP Deskjet Ink Advantage Ultra 4729. You would like to reconfigure the wireless connection.
I would like you to go ahead and get started with the steps listed below:
1. Turn on the printer
I work on behalf of HP
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03-10-2016 09:45 PM
Hello @HevnLgh,
unfortunately it is not working.
I've pressed Start Copy Black x2 and Cancel x3 times while the power button was pressed, the wireless light starts blinking, but EWS is still asking me admin's password when I'm trying to access Wireless Setup in the Web Interface.
03-14-2016 08:14 AM
Hi @Lartem,
I appreciate you getting back to me. Have you tried leaving the password blank in the EWS?
Restoring the network defaults should allow you to access the EWS without the admin login and password.
If you are still unable to access the EWS and update the wireless setup, I suggest you contact our technical support at http://support.hp.com/us-en/contact-hp If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
I hope this helps. Please let me know if this resolves the issue by marking this post as "Accept as Solution". To simply say thanks, click the Thumbs up below! 🙂 If you require further assistance let me know and I will gladly do all I can to help.
Thanks,
I work on behalf of HP
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!