Installation Troubleshot

[yna81]

The missing driver notification appear.

Already remove and do automatic installation but there still appear the same problem.

[Betty0610]

@yna81

Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. 

Let's run the HP Print and Scan Doctor, which helps in resolving common printing and scanning problems such as missing or corrupt print drivers, connectivity issues etc.

Use this link for details on using the HP Print and Scan doctor: https://hp.care/2JyaC93

If the issue persists, let's do a root uninstall and reinstall of the software:

Unplug any USB cable, if any, before doing this.

1.) In Windows, search for and open Programs and features

2.) Select your HP Printer

3.) Select Uninstall

4.) In Windows, search for and open Devices and printers

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'

6.) Open up the run command with the "Windows key + R" key combo.

7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)

8.) Click on the "Drivers" tab

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers

13.)  Open up the run command with the "Windows key + R" key combo.

14.) Type c:/programdata and click Ok. Go to Hewlett Packard folder, remove any printer related folders & files.

15.) Restart the computer.

Once done, please download and install the software from here:

https://support.hp.com/in-en/drivers

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[yna81]

Hi,

Thank you for your reply.

I already follow all the steps,  but during the installation, they keep showing there is no driver found for psc 1200.

or should I remove the usb during installation session?

[Betty0610]

@yna81

Uninstall the software and try using the windows built-in driver:

https://support.hp.com/in-en/product/hp-psc-1200-all-in-one-printer-series/90763/document/c01796879

Hope this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

[yna81]

Hi,

Its appear "printer driver was not installed. Operation could not be completed (error 0xe0000100)"

[Raj1788]

@yna81

It looks like you were interacting with @Betty0610, but he is out for the day & I'll be glad to help you out. 

I'm Raj1788 & I'm at your service.

Appreciate all your time and efforts.

I have sent you a private message, for the further assistance that cannot be shared in a public post.

Can you please check your inbox on the forums page for the private message.

Have a great day!