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‎04-15-2020 03:36 PM

HP Recommended
Product: HP 7858

Pretty much like everyone else who bought an hp printer from costco, I can't complete the setup as I don't have the setup cartridges. Please send bypass instructions on hp 7858.

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‎04-15-2020 11:09 PM

HP Recommended

Ok, after waiting 8 hours for a reply from hp support here (alright, maybe because at this time due to covid spread, there are less support and/or more questions being asked), I decided to check the printer box again. Couldn't find the setup cartridges at the bottom/inside the box. I don't know why, but by pure luck (or I was dumb and blind as a bat to begin with) I pulled one of the styrofoams that protected the printer. Lo and behold! Alleluia! The setup cartridges are nicely tucked on the side of one of the styrofoams. I hope some this post saves someone out there.

 

Thanks hp for having such clear instructions! /s

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1 REPLY 1

‎04-15-2020 11:09 PM

HP Recommended

Ok, after waiting 8 hours for a reply from hp support here (alright, maybe because at this time due to covid spread, there are less support and/or more questions being asked), I decided to check the printer box again. Couldn't find the setup cartridges at the bottom/inside the box. I don't know why, but by pure luck (or I was dumb and blind as a bat to begin with) I pulled one of the styrofoams that protected the printer. Lo and behold! Alleluia! The setup cartridges are nicely tucked on the side of one of the styrofoams. I hope some this post saves someone out there.

 

Thanks hp for having such clear instructions! /s

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Was this reply helpful? Yes No
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