OFFICEJET 6500 E709A PRINTER

[SPARKY8330]

INK CARTRIDGE CAGE STUCK ON FAR RIGHT SIDE. WILL NOT PRINT.

[Kumar0307]

@SPARKY8330, Welcome to the HP Support Community!

Let us try these steps to resolve this issue: 

Check for obstructions in the carriage path. Make sure the carriage path is not blocked.

1. With the printer on, disconnect the power cord from the rear of the printer.

2. If your printer has a battery, remove the battery.

3. Open the door to access the carriage inside of the printer.

   Examples of carriage access doors

   

4. Look in the carriage path for debris such as crumpled paper or dislodged labels, and then remove any that you find.

   Example of a printer with debris in the carriage path

   

5. If the carriage on your printer has a latch, make sure it is closed.

     caution:

   Ink tank printers: If the latch is closed, do not press down on it.

   

6. Use your hand to move the carriage to each side, making sure it moves freely. If the carriage is stalled or docked to one side of the printer and you cannot move it, continue with these steps.

7. Close the carriage access door.

8. Reconnect the power cord to the rear of the printer, and then turn the printer on.

Reset the printer

1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Wait at least 60 seconds.
3. Reconnect the power cord to the rear of the printer.
4. Turn ON the printer, if it does not automatically turn on.
5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

Make sure there are no papers jammed inside the printer. Perform the steps mentioned in this document - Paper Jam Error

If the issue persists, please reach out to the HP Support in your region regarding the service options for your printer. 

If the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

Keep me posted for any other assistance.

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Have a great day!