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‎06-27-2016 05:17 PM

HP Recommended
Product: allin one 5520e
Operating System: Microsoft Windows 10 (64-bit)

Printer was working perfectly till low ink. I changed all cartridges and have done all tests on tools and reports print perfectly. I go to print a document and all i get is blank pages. Have reinserted cartidges, cleared vents, realigned printer, cleaned pinheads etc and still no result. Have run on google chrome and windows 10 and still no result. What do i do next?

Printer is All in ONe 5520e series

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-28-2016 07:39 AM

HP Recommended

Hey @casper3101,

 

Welcome to the HP Support Forums!

 

I see that you are having some issues with your printer. I can help you with that, however I am going to need some clarification first. Please let me know the name of the printer as is printed on its front label. Once I know that I will be better able to assist you. 

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!

View solution in original post

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58 REPLIES 58

‎06-28-2016 07:39 AM

HP Recommended

Hey @casper3101,

 

Welcome to the HP Support Forums!

 

I see that you are having some issues with your printer. I can help you with that, however I am going to need some clarification first. Please let me know the name of the printer as is printed on its front label. Once I know that I will be better able to assist you. 

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!
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‎06-28-2016 05:48 PM

HP Recommended

the model is HP Photosmart 5520

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‎06-28-2016 07:39 PM

HP Recommended
HP Officejet Pro 6830
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‎06-28-2016 08:52 PM

HP Recommended

Printer was working perfectly till low ink. I changed all cartridges and have done all tests on tools and reports print perfectly. I go to print a document and all i get is blank pages. Have reinserted cartidges, cleared vents, realigned printer, cleaned pinheads etc and still no result. Have run on google chrome and windows 10 and still no result. What do i do next?

Printer is All in ONe 5520e series

Was this reply helpful? Yes No

‎06-29-2016 04:35 AM

HP Recommended
@garrat wrote:

Printer was working perfectly till low ink. I changed all cartridges and have done all tests on tools and reports print perfectly. I go to print a document and all i get is blank pages. Have reinserted cartidges, cleared vents, realigned printer, cleaned pinheads etc and still no result. Have run on google chrome and windows 10 and still no result. What do i do next?

Printer is All in ONe 5520e series

TRy here.

 

http://support.hp.com/us-en/product/HP-Photosmart-5520-e-All-in-One-Printer-series/5157533/model/515...

 

Let us know.

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‎07-12-2016 08:34 PM

HP Recommended

Hiya,

 

    I have an HP Photosmart 5520 and I have lost the installation cd.  My comp. was corrupted and had to be reformatted, now it's working well except I cannot use my printer....so frustrating!.

Can someone please help?.  Thank you.

 

Veronica

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‎07-13-2016 04:47 AM

HP Recommended

All on the HP WEb site... dirvers here.

 

http://support.hp.com/us-en/drivers/selfservice/HP-Photosmart-5520-e-All-in-One-Printer-series/51575...

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‎07-13-2016 06:02 PM

HP Recommended

Thank you Dean, I will try your suggestion and let you know if it works. : )

Veronica

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‎08-02-2016 07:17 AM

HP Recommended

I have an all in one c 4480 printer , It was working after windows10 install but now when I try to print, it does not show up as an available printer. I can scan to the computer , but I cant print from the computer. I tried driver re install , any ideas , should I uninstall and start from scratch ?

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