-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Pagewide Pro 552 Problem with Print Sytem Error Code: 0x0xc6...

Create an account on the HP Community to personalize your profile and ask a question
09-07-2017 12:42 PM
HP Pagewide Pro 552 stopped printing mid-print. We were unable to clear the print queue so we had to restart the printer. The pages that printed are streaked, undefined and incomplete images.
I ran through the maintenance tasks for cleaning and aligning but the pages again still showed streaked and undefined edges. A restart of the printer made no difference as recommended in some other posts.
Error that finally appeared on Control Panel -
Problem with Print System: Printing functionality is disabled. Please contact HP. Error code: 0xc6fd0613 [hide]
Solved! Go to Solution.
09-20-2017 04:14 PM
Hello,
Here is a link to the document that addresses this error: https://support.hp.com/us-en/product/hp-pagewide-pro-552dw-printer-series/7041550/model/7041551/docu... (HP PageWide 300, 400, and 500 series - Possible cause of a paper jam error message or print bar assert error ).
I work for HP.