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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Returned HP printers

Create an account on the HP Community to personalize your profile and ask a question
04-04-2020 12:49 AM
I purchased a pallet of returned HP printers and only 1 of them had a starter cartridge. I bought a new ink cartridge system and a subscription to instant ink, but it still wants me to install a specific starter cartridge. Please, please, please what is the bypass solution. I want to keep the 9015 for me, but I have several others for friends and family trying to start home businesses with these HP printers. Any help you can give me would be appreciated. I've seen hacks on Youtube for older models, but I have newer models that all need ink so please let me help you help me. How can we use these printers. Thanks for your assistance in this matter.
Sincerely,
Brian Stoll
04-07-2020 05:02 AM
Hi @tvshmoe
Welcome to the HP Support Community.
I have sent you a private message with the steps to bypass the setup ink message which is specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee